Decoder

What does your message say?

Type or paste any part of it. A few words are enough.

Most common:

37 messages, grouped by where they show up. Type to narrow them down.

You can't get a dot

Dots aren’t available in your region yet

# What it meansYou're on Pro in a place where Pro doesn't include a dot yet: the European Economic Area, Switzerland or the UK. Nothing is wrong with your account.

Your Pro plan doesn't have access to dots yet. We’ll let you know when they become available.

Button: Got it

Where you see it: A dialog, when you click Your dot

A dialog with five dot characters. Heading: Dots aren’t available in your region yet. Text: Your Pro plan doesn't have access to dots yet. We’ll let you know when they become available. Button: Got it
Image: @ainthusiast
What to do
  1. Click Got it. Your plan and your chats are untouched.
  2. To get a dot from one of those places, use a Business workspace with a Premium seat. Dots in Europe and the UK has the route and what it costs.
  3. Somewhere else? The rollout hasn't reached your account. Look again tomorrow, then work through Dots not showing up.

Dots aren't available on your plan yet

# What it meansYour plan includes a dot, and the rollout hasn't reached your account yet. That can take several days.

We are rolling out dots gradually. We’ll let you know when you have access.

Button: Got it

Where you see it: A dialog, when you click Your dot

A dialog with five dot characters. Heading: Dots aren't available on your plan yet. Text: We are rolling out dots gradually. We’ll let you know when you have access. Button: Got it
Image: @hi_caicai
Meanwhile

There's nothing to change. Look for Your dot under New chat again tomorrow. If a week passes, go through Dots not showing up.

Dots require a Pro plan

# What it meansFree, Go and Plus don't include a dot. Every Pro tier does: Pro 100, Pro 200 and Pro 500.

You’re on a Plus plan. Upgrade to Pro 200 to access dots.

Button: Upgrade to Pro

Where you see it: A dialog, when you click Your dot

A dialog with five dot characters. Heading: Dots require a Pro plan. Text: You’re on a Plus plan. Upgrade to Pro 200 to access dots. Button: Upgrade to Pro
Image: @NFT_Chen
What to do
  1. Before you pay, check that Pro includes a dot where you live: who can get a dot.
  2. Compare the tiers on what Dots costs. Pro 100 is the cheapest plan with a dot.
  3. Click Upgrade to Pro, or close the dialog to stay on your plan.

Please create a dot on your computer

# What it meansA dot can't be created on a phone. Once it exists, you can message and call it from your phone.

Dots work best on your desktop computer. Please get set up there instead.

Button: Back to ChatGPT

Where you see it: A full screen in the phone app

A phone screen with a grey ring. Heading: Please create a dot on your computer. Text: Dots work best on your desktop computer. Please get set up there instead. Button: Back to ChatGPT
Image: Simon Willison's Weblog
What to do
  1. Open chatgpt.com on a computer, or the ChatGPT desktop app.
  2. Click Your dot under New chat and follow the setup steps.
  3. Back on your phone, open the app's menu. Your dot is the first entry.

Dots are not available for this workspace

# What it meansDots are switched off for your whole workspace. One admin switch controls that: Allow members to use dots. The picture shows it switched off.

Where you see it: In a Business or Enterprise workspace

The admin page Permissions & roles, Workspace tab. Under the heading dots, one switch, Allow members to use dots, is off
Image: u/sorryredditggg
What to do
  1. Not an admin? Ask yours to turn on Allow members to use dots.
  2. Admins: open the workspace settings, go to Permissions & roles, and turn the switch on under dots.
  3. If the switch is grey or won't stay on, sign out, open ChatGPT in a different browser, sign in and try it again.
  4. Still stuck? Contact OpenAI Support from the admin account. Dots for admins lists the other settings.

You hit a limit

Your dot is on a break

# What it meansYour dot has done enough work in a short time to trip OpenAI's limit on heavy use. It stops working and answers everything with this message until the limit lifts. OpenAI doesn't publish the size of the limit or when it resets, and the message appears in your account's language.

Your dot is on a break. Congrats you are in the very top users and have hit our abuse prevention limit. Check back in a bit!

Where you see it: A reply from your dot, to every message you send

A chat bubble from a dot: Your dot is on a break. Congrats you are in the very top users and have hit our abuse prevention limit. Check back in a bit!
Image: @_Chiplis_
What to do
  1. Stop sending messages. Each one gets the same reply.
  2. Come back later and send one message.
  3. When your dot answers normally, ask it what was left unfinished and tell it to carry on.

Dots usage limits explains what counts.

Your Dot is resting

# What it meansThe same limit as "Your dot is on a break", in different words.

Your Dot is resting. Congratulations on being one of the most active users! You have reached our usage limit to prevent abuse. Come back in a while!

Where you see it: A reply from your dot

A chat bubble from a dot: Your Dot is resting. Congratulations on being one of the most active users! You have reached our usage limit to prevent abuse. Come back in a while!
Image: u/ganpei777
Meanwhile

Follow the steps for Your dot is on a break.

You’ve hit the preview limit

# What it meansYour dot reached a cap on how much it can do for now, and stopped in the middle of its work. The time is when it can start again. It has no time zone, and it's sometimes a full date.

You’ve hit the preview limit. Try again at 9:35 PM.

Where you see it: In a task's record, or quoted by your dot. In chat you often see nothing: your messages show Read and no reply comes

The record of a failed task. Status: failed. Error message: You’ve hit the preview limit. Try again at 9:35 PM.
Image: @Nguyen
What to do
  1. Wait until the time in the message.
  2. Then message your dot and tell it to continue. It doesn't pick the job back up by itself.
  3. Ask what it finished before it stopped, and check that yourself.

Dots usage limits explains what counts.

You've hit your usage limit

# What it meansTasks your dot starts in Work or Codex use up those products' allowance, the same as tasks you start yourself. That allowance ran out, so the task stopped. Talking to your dot doesn't use it.

You've hit your usage limit. Add credits to continue, or try again later.

Where you see it: The last line of a task your dot started in Work or Codex

The end of a task's activity log. After lines such as Context automatically compacted, the last line reads: You've hit your usage limit. Add credits to continue, or try again later.
Image: @Daniel_sn87
What to do
  1. Open ChatGPT's settings and look at your usage to see what's left and when it resets.
  2. Wait for the reset, or add credits.
  3. Tell your dot to start the task again.

Dots usage limits shows which work is counted where.

Selected model is at capacity

# What it meansThe model chosen for that task was too busy to run it. Your schedule is intact. That one run didn't happen.

Selected model is at capacity. Please try a different model.

Where you see it: Where a scheduled task's result should be

An error line with a warning icon: Selected model is at capacity. Please try a different model.
Image: @keeran
What to do
  1. Open Scheduled, click ... on the task and choose Run now.
  2. If it keeps happening, choose Edit in the same menu and pick another model in the Model row.

Give your dot a job covers schedules.

Your dot was paused for safety

Paused as a precaution

# What it meansA safety check saw your dot doing something that didn't clearly match what you asked for, and paused it. Nothing has been deleted. Your dot is waiting for you.

We couldn’t confirm your dot was interpreting your instructions correctly. To continue, review what was flagged here. Learn more here.

Buttons: I have reviewed findings · Delete dot

If your dot has a name, the name replaces “your dot” and “dot”.

Where you see it: A sheet in the phone app

A sheet with a shield icon. Heading: Paused as a precaution. Text: We couldn’t confirm your dot was interpreting your instructions correctly. To continue, review what was flagged here. Learn more here. Buttons: I have reviewed findings, and in red, Delete dot
Image: @Guitesis
What to do
  1. Tap the first here to open Safety findings, and read what was flagged.
  2. Tap I have reviewed findings.
  3. On the next sheet, tap Continue. Your dot wakes up.
  4. Leave the red Delete dot button alone. Deleting removes your dot's conversations, memories and scheduled tasks.

Your dot was paused out of precaution

# What it meansAuto-review is the automatic check on things your dot does without asking you first. It turned some of them down, so your dot stopped. In the picture, Resume your dot has already been pressed once and failed: that's the second line.

Auto-review did not approve some recent actions, so your dot was paused. The auto-review policy determines which actions are allowed and can be adjusted. Learn more

Buttons: Resume your dot · Delete your dot

Where you see it: A notice in your dot's conversation, on a computer

A notice: Your dot was paused out of precaution. Auto-review did not approve some recent actions, so your dot was paused. The auto-review policy determines which actions are allowed and can be adjusted. Learn more. Buttons: Resume your dot and Delete your dot. A second line under it reads Something went wrong
Image: @jon_vs_moloch
What to do
  1. Click Resume your dot.
  2. Don't click Delete your dot unless you want to start again from nothing.

These findings aren’t available

# What it meansThe findings page opened somewhere that isn't signed in as you. On a phone the link opens a small browser inside the app, and that browser may not be signed in at all.

Safety findings

These findings aren’t available. Make sure you’re signed in to the account and workspace you use with your dot.

Where you see it: The page behind the first "here" link on a pause notice

A sheet titled Safety findings. Text: These findings aren’t available. Make sure you’re signed in to the account and workspace you use with your dot.
Image: @antic
What to do
  1. Open chatgpt.com in your normal browser and sign in with the account your dot belongs to.
  2. If you have more than one workspace, switch to the one where your dot lives.
  3. Open your dot there and follow the pause notice from that screen.

Something went wrong

# What it meansChatGPT couldn't wake your dot. Your dot is still paused, and nothing has been lost.

It appears after you tap Continue on the sheet that reads: By continuing, you confirm that you’ve reviewed the findings here and believe it’s safe for your dot to resume. Learn more here.

Where you see it: A small notice, right after you press Continue or Resume your dot

A sheet titled Continue: By continuing, you confirm that you’ve reviewed the findings here and believe it’s safe for your dot to resume. Learn more here. Buttons: Continue and Cancel. Above it, a notice with a warning icon: Something went wrong
Image: @Guitesis
What to do
  1. Wait a minute, then press the button again.
  2. Try from your other device: a computer if you were on your phone, your phone if you were on a computer.
  3. Quit ChatGPT, open it again and try once more.
  4. Still paused? On a computer, type / in the message box, choose Feedback, and say that resume fails.
  5. Keep Delete for last. A new dot starts with no conversations, memories or scheduled tasks.

Your dot's safety failure has changed

# What it meansThese are the technical reasons behind "Something went wrong" when a resume fails. The pause changed state between the notice loading and your click.

{"detail":"Your dot's safety failure has changed"}

Your dot's runtime is not idle

Orbit safety state changed

Where you see it: In the desktop app's logs or your browser's developer tools, with the code HTTP 409

Meanwhile

Follow the steps for Something went wrong, and paste this line into your feedback.

Calls

Call failed

# What it meansThe call never reached your dot. It's a connection problem, and your dot is fine.

Couldn't connect the call. Check your connection and microphone access, then try again.

Button: Try again

Where you see it: The call screen on a phone

A phone call screen. Heading: Call failed. Text: Couldn't connect the call. Check your connection and microphone access, then try again. Button: Try again
Image: @mindagames
What to do
  1. Tap Try again.
  2. In your phone's settings, check that ChatGPT is allowed to use the microphone.
  3. Switch between Wi-Fi and mobile data, then call again.
  4. Message your dot in the meantime. Text gets through when calls don't.

Call your dot has the whole call screen.

Couldn’t connect the call. Please try again

# What it meansThe call didn't connect, or it dropped partway through.

Where you see it: A red banner at the top of your dot's conversation, on a computer

A red banner with a warning icon and a close button: Couldn’t connect the call. Please try again
Image: The AI Advantage
What to do
  1. Close the banner and click the phone button again.
  2. If your browser asks to use the microphone, allow it.
  3. Still failing? Type your request instead.

Calling...

# What it meansYour dot usually picks up in four to eight seconds. If the card still says Calling... after ten, this call isn't going to connect.

Where you see it: The call card, for longer than about ten seconds

A call card: a grey ring, Your dot, Calling..., a mute button and a red hang-up button
Image: @bolt_intern
What to do
  1. Press the red hang-up button.
  2. Call again.
  3. If it rings out a second time, type your request instead.

Your dot's computer

Computer unavailable

# What it meansYour dot's cloud computer didn't start. Your dot can still talk to you. It can't browse or work on files there until the computer is back.

In your dot's profile, the same problem shows as Status unavailable under the computer's name.

Where you see it: The tab that shows your dot's computer

The top of the dot's computer view: a purple background with one label, Computer unavailable
Image: @justdvinx
What to do
  1. Close the computer's tab, wait a minute, and open it again from your dot's profile.
  2. If your own computer is connected, ask your dot to do the job there for now. Let your dot use your computer shows how to connect it.
  3. Still down later? On a computer, type / in the message box and choose Feedback.

This page has been blocked by Chromium

# What it meansThe browser on your dot's computer refuses to open some sites. It's the same whether your dot is driving or you've taken over, and Reload doesn't change it.

www.amazon.com is blocked

ERR_BLOCKED_BY_CLIENT

Button: Reload

Where you see it: In the browser on your dot's computer. The first line names the site

A browser error page: www.amazon.com is blocked. This page has been blocked by Chromium. ERR_BLOCKED_BY_CLIENT. A Reload button
Image: Pat Simmons
What to do
  1. Skip Reload and Take over. The block applies to you too.
  2. Ask your dot to do that step on your own computer, where your browser opens the site. Let your dot use your computer shows how.
  3. Or do that one step yourself and tell your dot what you found.

Your dot's cloud computer explains what its browser can and can't do.

Forbidden. Calls to this URL are not allowed.

# What it meansThe same block as "This page has been blocked by Chromium", told to you by your dot instead of shown on the page.

Where you see it: Quoted by your dot when a site fails to open

Meanwhile

Follow the steps for This page has been blocked by Chromium.

Aw, Snap!

# What it meansA tab in your dot's browser crashed.

Something went wrong while displaying this webpage.

Error code: 9

Link: Learn more · Button: Reload

Where you see it: In the browser on your dot's computer

A crashed browser tab: Aw, Snap! Something went wrong while displaying this webpage. Error code: 9. A Learn more link and a Reload button
Image: @justdvinx
What to do
  1. Open your dot's computer and click Take over.
  2. Click Reload on the crashed tab.
  3. Click Return control and tell your dot to carry on.

Couldn't load this Cloud file

# What it meansChatGPT couldn't fetch a file from your dot's computer. Either the computer wasn't reachable at that moment, or the file is no longer where it was.

Couldn't load this Cloud file. Check that the environment is online and the file exists, then retry

Button: Retry

Where you see it: An orange banner over a file preview

An orange banner: Couldn't load this Cloud file. Check that the environment is online and the file exists, then retry. A Retry button and a close button
Image: @ergod_dev
What to do
  1. Click Retry.
  2. Ask your dot to send the file again as an attachment in the chat.
  3. For anything you need to keep, ask your dot to save a copy to Google Drive as well.

Browser observation is unavailable because credential protection restricts this observation.

# What it meansAfter you type a password in your dot's browser, the protection around that password also stops your dot from seeing the page.

credential_observation_restricted

protected_command_failed

Where you see it: Quoted by your dot after you signed in to a site by hand

Meanwhile

While you still have control, do the signed-in step yourself, then click Return control.

timed out awaiting tools/call after 300s

# What it meansYour dot asked you to sign in to something and waited five minutes. No answer came in time, so the request expired.

Where you see it: Quoted by your dot, or in a task log, after a sign-in request

What to do
  1. Tell your dot to ask again.
  2. Answer the sign-in request within five minutes.

Your dot's cloud computer shows what a sign-in request looks like.

Your own computer

Offline

# What it meansYour dot can't reach your computer. It's asleep, switched off, or the ChatGPT desktop app isn't running on it.

A row that reads Connection status unavailable means the same thing.

Where you see it: Under your computer's name, in the Computers list of your dot's profile

The Computers list in a dot's profile. The dot's own computer reads Connected. The owner's laptop, its name blurred, reads Offline, with a greyed Allow button
Image: Zinho Automates
What to do
  1. Wake the computer and open the ChatGPT desktop app.
  2. Check the app is signed in to the same account as your dot.
  3. Open your dot's profile again. The row now shows a status other than Offline, and the Allow button works.
  4. Keep the computer awake for as long as your dot is working on it.

Let your dot use your computer has the full setup.

Failed to resume chat

# What it meansThe part of the desktop app that runs tasks on your computer isn't running, so a chat that works there can't reopen.

Codex app-server is not available

Where you see it: A red notice in the desktop app on Windows

A red notice: Failed to resume chat. Codex app-server is not available
Image: @robo_denis
Meanwhile

Give your dot the job on its own cloud computer, which doesn't depend on the app.

Error submitting message

# What it meansYour dot started that task, and the app can't accept a message typed into it by you.

invalid turn/start params: AbsolutePathBuf deserialized without a base path

Where you see it: A red notice, when you type into a task your dot started

A red notice: Error submitting message. invalid turn/start params: AbsolutePathBuf deserialized without a base path
Image: @MiladShari10725
Meanwhile

Say it to your dot in its own conversation, or start a new task yourself.

No node_repl, cua_repl, browser-control, or desktop-control tools exposed

# What it meansThe task can read files and run commands on your PC. It wasn't given the tools that click around in your browser and on your desktop.

No node_repl, cua_repl, browser-control, or desktop-control tools exposed

the runtime is installed; its tools are unavailable to this delegated task

Where you see it: In a task your dot started on a Windows computer

What to do
  1. Install the Chrome and Edge computer use apps.
  2. Restart the ChatGPT app.
  3. Ask your dot to start the task again.

skill environment is not available for this callback

# What it meansThe same gap as the entry above: the task asked for the computer use skill's files and didn't get them.

Where you see it: In a task your dot started on a Windows computer

Meanwhile

Follow the steps for No node_repl, cua_repl, browser-control, or desktop-control tools exposed.

unsupported placement format version 1

# What it meansYour dot can't take over a Codex thread that was created from the phone.

Where you see it: Quoted by your dot when you point it at a Codex thread you started on your iPhone

Meanwhile

Ask your dot to start its own task for the job. It runs on your Mac, and it won't show up on the phone.

agent thread limit reached

# What it meansYour dot has as many background helpers as it's allowed, and finished ones still count. It can't clear them out itself.

Where you see it: Quoted by your dot when it tries to split a job into parallel helpers

Meanwhile

Ask your dot to do the work itself, in one task, instead of splitting it up.

Loading, apps and approvals

Couldn’t open this conversation

# What it meansThe app lost its place. Your dot and its conversation are still there.

This conversation is no longer available

Button: Try again

Where you see it: Where your dot's conversation should be, after you switch away from the desktop app and back

An empty conversation with a warning icon. Heading: Couldn’t open this conversation. Text: This conversation is no longer available. Button: Try again
Image: @davidtoniolo
What to do
  1. Click Try again.
  2. Click any other chat, then click your dot again.
  3. Quit the app and reopen it.

Couldn’t open this chat. Try again.

# What it meansThe Scheduled page couldn't load the chat behind that task. The task itself keeps its schedule.

Link: Try again

Where you see it: On the Scheduled page, when you select one of your dot's tasks

The main area of the Scheduled page: Couldn’t open this chat. Try again. Under it, a Try again link
Image: The AI Advantage
What to do
  1. Click Try again.
  2. Or ask your dot for the latest result in its own conversation.
  3. Or open your dot's profile and find the task under Recent activity.

Reconnect Linear

# What it meansYour sign-in to that app has expired. Your dot can't use the app until you sign in again.

The chip names your app. Linear is the one in the picture.

Where you see it: A chip in your dot's conversation

Two chips in a dot conversation, an hour apart, each reading Reconnect Linear
Image: @HAJBlack
What to do
  1. Click the chip and sign in to the app.
  2. Tick every permission the app asks for.
  3. If the chip returns after the next run, disconnect the app under Plugins and connect it from scratch.

Connect your apps walks through connecting one.

Bad Request.

# What it meansGoogle doesn't let an app edit calendar events that Gmail created by itself, such as flights and bookings. Events you or your dot made can be created, renamed, moved and deleted as normal.

Where you see it: Quoted by your dot when it tries to change a Google Calendar event

What to do
  1. Change that event yourself in Google Calendar.
  2. Or ask your dot to add a new event with the right details.

Gmail and Google Calendar has more on what your dot can do there.

The approval check didn’t accept “uh huh” as explicit permission, so nothing was sent.

# What it meansBefore something leaves your account, your yes has to be unmistakable. A casual reply or a thumbs-up doesn't count, so nothing was sent.

Where you see it: A reply from your dot, after you answered an approval request

A dot conversation. The owner replied uh huh. The dot answers: The approval check didn’t accept “uh huh” as explicit permission, so nothing was sent. Please say “Yes, share the community report, member examples, and links with (a blurred name) in our Slack group” if you want me to post it there
Image: Peter Yang
What to do
  1. Reply with the sentence your dot gives you, or your own plain version: "Yes, send it to Sam."
  2. To be asked less often for this kind of action, change the rule for it. Custom rules shows how.

Your message isn't here

  1. Search for the single most unusual word in the message, such as a code or a name.
  2. Quit ChatGPT, open it again and repeat what you were doing. A message that doesn't come back was a passing fault.
  3. If it comes back, report it. On a computer, type / in the message box, choose Feedback, and paste the exact words.